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GUEST SERVICES

(The following information is also available in each of the suites for reference during your stay, in booklet form. Rates subject to change without notice.)

Additional charges for additional services

*These extra charges are for additional host labor required & for cost of maintenance of trails & equipment.

    • Sauna Access $20 per night (not per person)
    • Canoe, life jackets & paddles $20 per trip to nearby Twin Lakes
    • Use of groomed cross-country ski trails $5 per person per stay 
    • Cross-country skis, boots & poles rentals - $5 per person per stay
    • Pet fee $10 per pet per night
    • Laundry for personal clothing belonging to guests $5 per load (Washer & Dryer located in the back room of the lower suite)


Meals

    • Breakfast- included in your room charge. Ordinarily, a basket with baking, home-made jam, milk, fruit, etc. will be delivered to your suite, either the night before or at a pre-arranged time in the morning.
    • Groceries available in Winfield, Breton, or at the Village at Pigeon Lake. Check out the  BACKROADS DIRECTORY for current maps of the area
    • Coffee, tea, hot chocolate, & sugar are provided in each suite.

      If you are out of any of these items, please let us know.


Nearby Restaurants

Our recommendations for the best food & the most reliable hours:

    • Breton Family Dining (downtown Breton, great take-out pizza)
    • ECO Cafe at the Village at Pigeon Lake (great food, but not FAST)
    • Black Bull Golf Course (across from the Village at Pigeon Lake


Temperature control

Upper suite:

    • Heated primarily by a forced air furnace- thermostat in hall beside bathroom.
    • Wood-fired stove - a small fire makes a big difference. Err on the side of SMALL! Matches in kitchen drawer, firewood & paper starter in utility closet; additional firewood on 'back' deck.
    • Window shades & curtains help control solar gain.
    • Ceiling fan helps with air circulation.

Lower suite:

    • Heated primarily by in-floor, hot water heating - thermostat beside bathroom door.
    • Additional heat is provided by the forced air furnace - thermostat upstairs.
    • Vents in ceiling of lower suite can be turned in or out by hand to increase or restrict air flow.

If you are too cold or too warm downstairs & need the upper thermostat changed for your comfort, please speak to us.


Farm Etiquette

    • Gates that are open, leave open; gates that are closed, leave closed.
    • The farm cats & dogs do not go inside the chalet.  They may try, but please don't allow this.  We have one dog: Mona, a black & white border collie. We generally keep her tethered if we are not home. Mona isn't allowed to go out the lane to the county road. She is welcome to keep you company on your walks through the fields, woods & around the farm. If she bothers you on your around-the-yard activities (such as during a campfire/ wiener roast/ picnic), or if she follows you down the lane, please clip her onto either the tether at our house, or onto the lead line in the park.
    • If you go for a walk (or run) down the road to the north and our neighbor's dog insists on following you back, bring her home and we will deal with her.
    • Our property line runs along the hill above the chalet. The buildings "up top" belong to our neighbors. They generally don't like sight-seers.

We will try not to disturb your stay. However, at times, necessary and unavoidable farm activity or yard work means you may hear tractors, chain saws and other engines starting up, lambs and ewes bleating back and forth, or vehicle access to the lower suite may be blocked off by temporary fencing. We apologize for inconvenience, and hope you will relate to these disturbances simply as part of the farm-stay experience.


Chalet — Etiquette

    • Keys are available for the exterior doors.
    • Smoking is permitted outside only.
    • SAFETY - The lower suite is accessible to people with disabilities. Both suites are equipped with smoke alarms & fire extinguishers. First aid kits are in the bathrooms.
    • From time to time we may need access to the back workroom through the lower suite.  Don't worry - we will knock!
    • Separating garbage - there are garbage cans outside the chalet for regular garbage. There is a composter down at the garden. Set returnables aside and we will recycle!
    • If it rains or is too cold to enjoy the outdoors, we have the following available on request: TV, VCR & DVD player, selection of puzzles & games, toys for children, outerwear such as raincoats & rubber boots.  There is also an extensive library in the farm house and many books, videos & DVD's to choose from.
    • Before you leave, check drawers & closets for your belongings.  Hidden Springs is not responsible for any lost or stolen articles.
    • Report any problems with the suite or shortages of supplies to us at any time during your stay. We will try to set things right as soon as possible.
    • Please do your own dishes.
    • SIGN THE GUEST BOOK!  We treasure the encouragement we receive from reading your comments after you leave. If you have enjoyed your stay, tell others! Take along some cards and brochures, and share the word.
    • FEEL FREE TO WATER THE MARIGOLDS!  Guests are also welcome to enjoy produce from the garden.

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